Implementation Team Leader

Company:	ADP Company Profile \| Current Opportunities (4)
Job Location(s):	Fort Collins
Employment Term:	Regular
Employment Type	Full Time
Start Date:	As soon as possible
Starting Salary Range:	Not Provided
Required Experience:	Open
Related Categories:	IT - General

Position Description

Requisition #:	AVSS23614
Division:	AVS-Screening and Selection Services
Job Title:	Implementation Team Leader
Country:	United States
State:	Colorado
City:	Ft. Collins
Locations:	Colorado, Ft. Collins
Employment Status:	Full Time - Permanent
Job Responsibilities: (Description)	Automatic Data Processing, Inc. (Nasdaq: ADP), with nearly $9 billion in revenues and over 585,000 clients, is one of the world's largest providers of business outsourcing solutions. Leveraging nearly 60 years of experience, ADP offers a wide range of HR, payroll, tax and benefits administration solutions from a single source. ADP's easy-to-use, cost-effective solutions for employers provide superior value to companies of all types and sizes. ADP is also a leading provider of integrated computing solutions to auto, truck, motorcycle, marine and recreational vehicle dealers throughout the world. For more information about ADP visit the company's Web site at www.ADP.com. Accountable, in conjunction with the department manager, for the successful execution of daily processes. Acts as a coach to Implementation team members in their efforts to execute AIM phases of implementation (analyzing requirements, development and maintenance of project plan, execution of configuration, and coordination of the various transition). May act as a point of escalation or be called on to assist with alleviating obstacles for successful completion of a team member’s project. ESSENTIAL RESPONSIBILITIES * Responsible for development of daily department procedures in conjunction with department manager * Responsible for monitoring execution of procedures consistently within the department * Coaches Implementation team members on execution of AIM and AIM Express * Coaches Implementation team members on system configuration, researching system behavior, navigating known system anomalies, troubleshoot complex client errors/issues * Responsible for interfacing with other SASS and ADP departments to develop joint processes and procedures * May act as Implementation Consultant on large, complex project. In that capacity will be considered the SASS owner for clients in assigned base. Will be responsible for execution of AIM and serves as the primary project level liaison for the client throughout implementation, including multi-service projects. * Can manage multiple accounts and priorities simultaneously and well as responds effectively to changing priorities * Acts as liaison to Sales and departments (both internal to SASS and greater ADP) for escalations and/or informational inquiries * Acts as head of the Implementation Department in Manager’s absence.
QualificationsRequired (Experience, Skills, Academic):	Qualified candidates should have a working knowledge of basic Windows applications (Excel, Outlook, Word, Explorer, etc). Project management and MS Project experience is a plus. Candidate should have client/customer Serivce experience working with large nation-wide corporations.
Education:	High School
Job Category:	Implementation
Area of Interest:	Product Implementation