Manage planning and delivery of key strategic products, translating tech strategy through distribution of best in class product experiences and tech products. Drive product objectives with business cases, product success metrics, design thinking, customer feedback, market research, marketing strategy and competitive analysis Ground assumptions in human centered design with a natural empathy for cu

Use appropriate channels to make real time decisions and fulfill policy and procedure expectations Perform account level research and provide thorough accurate documentation to accounts Servicing accounts by investigating problems and finding resolutions to create a positive customer experience. Provide developmental feedback to phone agents and progress report and updates to managers Track touch

Delivery Ensures team(s) maintains focus on quality and continuous delivery Partners with Product and Engineering to evolve roadmaps and update delivery plans Leverages iterative delivery to learn faster and support risk management Provides visibility into delivery targets, commitments, and progress Be well managed understand and coach the team on delivery controls, compliance to minimize operatio

Job ID R110095 Locations TX Plano, United States of America, Plano, Texas Product Manager If you have the drive for building amazing digital products that impact the lives of millions daily, we want you! As part of the Financial Services Data team within Capital One, you'll be responsible for driving radical change while managing the current performance of the overall experience for our data commu

Establish trusted relationships with key decisions makers at each dealer location Maintain and grow Capital One Auto Finance's leading position as a national full credit spectrum auto lender Be a product expert across our digital lead generation platform and provide solutions that help dealers achieve their sales objectives Confidently deliver sales presentations and facilitate dealer training to

Manage large, complex, Information Technology programs to deliver, enhance, and operate solutions and drive integration. Establish strong relationships with key stakeholders within the Tech and LOB space; leverage relationships to drive resolution of issues and addressing impediments Interface with senior leaders within the organization to achieve desired outcomes Collaboratively work with multipl

Complete monthly quality assurance for alarm operators, including alarm monitoring, administrative tasks and incident reporting Coordinate critical response working with law enforcement, fire, medical, or other emergency services Coordinate pin code changes for new vendors or yearly audits Enter, update, and retrieve client and account information from a variety of security and video applications

Job ID R110207 1750 Tysons (12023), United States of America, McLean, Virginia Sr. Risk Associate, Process and Controls The Process and Controls Team is a passionate and dynamic team of risk professionals focused on enhancing the risk profile of our Retail Bank business through execution of mission critical risk and control programs. We are seeking an inquisitive and organized team player to join

The qualified candidate will support various Anti Money Laundering (AML) processes, which might include suspicious activity investigations and reporting, currency transaction reporting, global sanctions screening, enhanced due diligence or other AML processes. The candidate will work closely with management to ensure critical functions are fulfilled timely and accurately. Responsibilities Review s

Job ID R110203 Locations TX Plano, United States of America, Plano, Texas Senior Software Engineer Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast paced, collaborative, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and

Creating and validating processes Designing and producing metrics used to measure efficiency and effectiveness Driving process improvements aligned with desired customer outcomes Analyzing, identifying, and correcting data issues with systems used or owned by a department Providing subject matter expertise on processes when representing the department in projects and other meetings Managing and le

Job ID R110215 Center 1 (19052), United States of America, McLean, Virginia Data Engineer ML Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast paced, collaborative, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet r

Exhibit a proven track record of project management, bringing the ability to quickly put structure in place to manage the work Partner with project customers to provide strategic and tactical thought partnership to effectively drive project delivery Forge relationships with key stakeholders to ensure delivery of commitments Leverage problem solving skills to ensure project plans deliver on intent

Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast paced, collaborative, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs. We are seeking Software Engineers who are passionate about marrying data

Job ID R110144 West Creek 7 (12077), United States of America, Richmond, Virginia Data Analysis Manager At Capital One, data is at the center of everything we do. When we launched as a startup we disrupted the credit card industry by individually personalizing every credit card offer using statistical modeling and the relational database, cutting edge technology in 1988! Fast forward a few years,