61 to 75 of 171
Answer incoming calls in a customer friendly and professional manner to determine the purpose and request of the call and process appropriately Meet department metric expectations for answering and processing calls Schedule and reschedule appointments for patients according to established protocols and templates. Be sure to obtain appropriate and accurate data based upon the reason/diagnosis/chief
Posted 1 day ago
Work cooperatively as a member of a care team with primary care providers, medical assistants, care coordinators, and other clinic staff to provide care to patients based on best practices and evidenced based medicine Manage services for patients across the lifespan from newborn to geriatric Provide nursing assessment and comprehensive health management to patients under longitudinal and episodic
Posted 1 day ago
The following duties cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties. Customer retention, based on established annual goals Strategic planning for multi year initiatives to identify opportunities to better manage healthcare trends
Posted 1 day ago
Own the service experience of customers at the field level by working with the Operations Service Team and other matrix partners as required to ensure issues are resolved promptly and accurately meeting the customer's expectations Develop and maintain strong relationship with internal partners in Operations Service Team to manage customer service experience Fully accountable for supporting the SAE
Posted 1 day ago
Opportunities with New West Physicians. Bring your passion for health care to New West Physicians in Colorado, a team committed to providing excellent service to every patient... every time. We're not only one of the largest physician groups in Colorado with 21 offices throughout the Denver Metro area we're also part of Optum, a nationwide family of over 53,000 dedicated physicians working togethe
Posted 1 day ago
Oversight of development and implementation of the Behavioral Health Compliance and Quality Assurance Program for Medicaid contracts Developing performance improvement strategies for the Medicaid performance indicators Provides support of Behavioral Health compliance policies and procedures that meet and exceed the contract requirements of the state Conducts Quality of Care Reviews and Audits of B
Posted 1 day ago
Monitoring and managing staff productivity and quality Personnel management Handling escalated calls to ensure member satisfaction and save time Managing projects as needed Acting as the SME for processes, policies and procedures Identifying potential issues that interfere with workflow Determining and implementing process improvements Identifying trends and ensuring fair workload distribution Own
Posted 1 day ago
Consistently exhibit behavior and communication skills that demonstrate the company's commitment to superior customer service, including quality care and concern with internal and external customers Use, protect, and disclose patients' protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards Anticipate the clinician's needs an
Posted 1 day ago
Provide supervision to department staff, works independently and collaborate with Physicians and leadership on relevant clinical issues Recruit and retain talented staff and ensure proper training, resource allocation and develop standards to monitor and evaluate staff performance Implement and maintain clinical and business policies and procedures Ensures customer satisfaction within the clinic s
Posted 1 day ago
Consistently exhibit behavior and communication skills that demonstrate the company's commitment to superior customer service, including quality care and concern with internal and external customers Use, protect, and disclose patients' protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards Anticipate the clinician's needs an
Posted 1 day ago
Schedule consults and appointments with providers Schedule follow up appointments and review clinical care summaries with patients prior to patient leaving the clinic Confirm appointment times with patient, hand out appointment cards, and related educational materials Pre authorize and schedule tests, medications, ancillary appointments, referrals and procedures ordered by Providers Create and mai
Posted 1 day ago
Assist providers with examinations, minor surgical procedures and physicals May be required to perform certain tasks alone as instructed. These procedures may include but are not limited to Medical Duties Injections, sterile field set up, EKG, application of dressings and splints, PFT's, mass removal, flexible sigmoidoscopy, pap smears, pulse oximetry, orthostatic blood pressures, audiograms, spir
Posted 1 day ago
Consistently exhibits behavior and communication skills that demonstrate the company's commitment to superior customer service, including quality, care, and concern with internal and external customers Uses, protects, and discloses patients' protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards Anticipates the clinician's n
Posted 1 day ago
Reviews provider documentation, diagnoses and charge codes for assigned providers or sites to ensure proper ICD 10CM, CPT, CPTII, HCPCS and modifiers are applied for appropriate reimbursement Query providers or clinic staff as necessary for clarification of documentation or lack thereof as it pertains to proper application of ICD 10 diagnosis codes, E&M leveling and procedure code assignment Codes
Posted 1 day ago
Participate in a 10 week internship program that includes a comprehensive and structured training curriculum. This will include training on the Medicare business, systems, and sales processes necessary to serve Medicare eligible members and prospects looking for health care coverage. Drive sales/enrollments through effective handling of all telephone inquiries from prospects & members interested i
Posted 1 day ago
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