Assist in answering incoming phone calls in a prompt and professional manner Return calls as appropriate Connect and disconnect answering service, and follow up on messages received from answering service Assist in taking phone messages in a concise and complete manner Ensure phone calls will not be left on hold for excessive periods of time Assist “unscheduled” emergencies to the poin

Manage and oversee the day to day operations of the internal medicine practice working closely and taking direction from the physicians at the site Monitor the budget of the site, oversee regulatory compliance, contracts and vendor relations Develop specific goals, standards and objectives that directly support the strategic plan of the clinic as well as the organization Provides leadership to and

Assist providers with examinations, minor surgical procedures and physicals May be required to perform certain tasks alone as instructed. These procedures may include but are not limited to Medical Duties Injections, sterile field set up, EKG, application of dressings and splints, PFT’s, mass removal, flexible sigmoidoscopy, pap smears, pulse oximetry, orthostatic blood pressures, audiograms

Respond to and resolve customer service inquires and issues by identifying the topic and type of assistance the customer needs such as benefits, eligibility and claims, financial spending accounts and correspondence. Provide concierge and white glove level service, removing burdens and providing end to end resolution for customers Serve as a single point of contact for the customer and form a st

Manage the day to day activity of a market sales team, with an expected number of direct reports not to exceed eight full time employees Develop and executes an annual sales plan, and monitors results based on monthly performance Provide senior market leader with assistance, reports and other items as requested, and functions as a member of the market leadership team Oversee compliance within t

Making outbound calls to care providers and minimal inbound calls Ask appropriate questions and listen actively to identify specific questions or issues while documenting required information in computer systems Contact care providers (hospitals) on behalf of the customer to assist with claims related issues or concerns Research complex issues across multiple databases and work with support resour

Work as part of an integrated team of medical director physicians, physician assistants, nurses, and other members of the OptumCare and Care Delivery staff Actively participate in team meetings focused on communication, feedback, problem solving, process improvement, staff training and evaluation, and the sharing of program results Provide clinical and strategic input when participating in organiz

Provide exceptional customer service to all customers while following best practices of call greeting, call handling, call documentation, call resolution and call closure. Provide 1st level technical support by creating and/or resolving ServiceNow Incident and Request cases. Troubleshoot problems with network connectivity, web access, Windows, Outlook access, Exchange, SQL connectivity, and propri

Ensures direct, clear communication with Neurologists for reporting critically abnormal studies, requesting clinical assistance and relaying any patient care concerns Proactively manages EMG / EEG clinical schedule to ensure timely patient access and physician presence during testing procedures Ensures appropriate referrals and authorizations are obtained and eligibility is verified at least two

Assist in answering incoming phone calls in a prompt and professional manner Return calls as appropriate Connect and disconnect answering service, and follow up on messages received from answering service Assist in taking phone messages in a concise and complete manner Ensure phone calls will not be left on hold for excessive periods of time Assist “unscheduled” emergencies to the poin

Assist providers with examinations, minor surgical procedures and physicals May be required to perform certain tasks alone as instructed. These procedures may include but are not limited to Medical Duties Injections, sterile field set up, EKG, application of dressings and splints, PFT’s, mass removal, flexible sigmoidoscopy, pap smears, pulse oximetry, orthostatic blood pressures, audiogram

Making outbound calls to care providers and minimal inbound calls Ask appropriate questions and listen actively to identify specific questions or issues while documenting required information in computer systems Contact care providers (hospitals) on behalf of the customer to assist with claims related issues or concerns Research complex issues across multiple databases and work with support resour

Oversees and coordinates due diligence efforts for acquisition targets Directs the strategic planning and management of the integration projects and team to ensure that the goals and objectives are accomplished within the prescribed time frame Directs the project management and process improvement activities to achieve optimal implementation and control outcomes Identifies risk issues that impact

Develop strong competencies in Palliative Care as you provide preventative and primary care for patients in assigned long term care facilities Collaborate with primary care physicians, the nursing staff and the patients' families to coordinate care in the manner best suited to the patient’s needs Consider this. Success in the NP role requires learning how to strike a balance between cli

Assist providers with examinations, minor surgical procedures and physicals May be required to perform certain tasks alone as instructed. These procedures may include but are not limited to Medical Duties Injections, sterile field set up, EKG, application of dressings and splints, PFT’s, mass removal, flexible sigmoidoscopy, pap smears, pulse oximetry, orthostatic blood pressures, audiograms