Collaboration drives Nordson's success as a market leader in Industrial Precision Solutions and Advanced Technology. Our employees thrive in an environment where we help each other reach our personal best and enable our company to continuously improve and grow, and our customers to succeed. You will find Nordson employees sharing our success by giving back in the communities around the world where we live and work.

The Accounting Specialist role is responsible for timely resolution of credit and payment disputes, short pays, and ensuring prompt collection of accounts receivable through effective use of verbal and written communication, account reconciliations, and root cause analysis. Position requires an individual who is self-motivated, has sound problem solving skills, the ability to identify obstacles or issues, understanding of general accounting, and work both independently and in a team environment to develop and propose solutions.

• Support the company in optimizing our financial transactions and systems by performing reconciliation of payments and billing
  • Utilizes Excel skills as needed
• Dispute management
  • Short pay/chargeback
  • Pricing
• Monitor and collect accounts receivable by contacting clients via telephone, email, or mail
• Strengthen and grow relationships with clients by communicating with customers regarding past-due accounts.
• Research payment status in customer portal (if available)
• Process approved billing adjustments to customer accounts
• Communicate discrepancies to management team, identify slow-paying customers, and recommend collection candidates
• Credit management
  • Reviews and approves orders for shipment when exceptions to policy occur.
  • Ensures proper credit limits and risk categories are in place to ensure timely processing of orders.
• Credit report analysis
  • Utilizes Bureau van Dijk to ensure credit limit logic is performed according to Nordson standards.
• Accounts Receivable month end reporting and metrics
• Fulfill audit requests as needed
• Performs other duties as assigned

Education and Experience Requirements

• Education:
  • Requires High School Diploma or GED; Associate or Bachelor's degree in Accounting or Finance preferred

• Experience:
  • Minimum 2 years relevant experience is required with an Associate degree
  • Minimum 8 years relevant experience is required without a degree
  • Strong mathematical skills
  • Superb time management and detail orientation
  • Strong background in credit and collections with emphasis on customer service
  • Intermediate Excel skills: Formulas, Pivot tables, graphs
  • Basic knowledge of general accounting principles related to Order to Cash process

Preferred Skills and Abilities

• Knowledge of credit reports, credit references and risk analysis
• Basic understanding of audit and SOX compliance
• Intermediate understanding of general ledger data
• Extensive knowledge of general accounting procedures related to Order to Cash process
• Extensive knowledge and experience of collection practices
• Superior written and verbal communication skills and inter-personal skills
• Professional and personable demeanor over the phone and email
• Superior organizational, decision-making and follow-up skills
• Ability to work independently with minimal supervision
• Ability to problem solve through technical and analytical analysis
• Experience in the Manufacturing industry a plus
• Outstanding customer focus including attributes of empathy, compassion, and service orientation
• Strong detail orientation, with focus on data quality
• Adaptability/flexibility which includes being open to change and conducting business differently
• Focused on continuous learning and developing new skills
• Excellent process orientation which focuses on efficiency without losing sight of customer experience
• Knowledge in use of personal computer and PC Software (Microsoft Office)
• Knowledge of IFS ERP software is a plus
• Savvy with technology which includes use of web-based platforms, case management, etc.

Working Conditions and Physical Demands

Office environment. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Travel Required

None

Base Salary Range for this position is: $20.00 - $25.00, and bonus target is 3%; shift premium may be available depending on shift associated with the specific job opportunity. Benefits including Medical, Rx, Vision, Dental, and Health Savings Account (HSA), Retirement and Security benefits including 401k and Life Insurance. In addition to Paid Time Off and paid Holidays, each employee receives 16 hours paid time each calendar year to perform volunteer services for Nordson-sponsored events. Ample opportunities for giving exist at Nordson including our Matching Gifts Program.

Nordson Corporation provides equal employment opportunity to all applicants and employees. No person is to be discriminated against in any aspect of the employment relationship due to race, religion, color, sex, age, national origin, disability, citizenship status, marital status, veteran status or any other reason prohibited by law.

All employment offers are contingent upon successful completion of our pre-employment drug screening and background/criminal check, consistent with applicable laws.