Hello Rock Stars!

Are you a forward thinking, confidently social, tech enthusiast that live both online and offline? Our team and guests are optimistic, well-rounded, curious consumers of culture with a love for music. Highly independent and always finding new ways to express themselves, they stand out from the crowd wherever their travels take them. If this sounds like you, we are interested in having you join our team to help create our exclusive culture!

$$$: Salary position range $60,000-62,000

Bonus Material:

Get paid daily

Team Member bonus

Holiday Pay

Employee hotel Rates and Free Nights

Medical, Dental, and Vision Insurance

401k Matching

Pet Insurance

Other volunteer insurance; Life, Critical Illness, Accident and more

Tuition Reimbursement

The purpose of the OPERATIONS MANAGER is to manage front of the house operations including but not limited to: breakfast service, banquets, catering functions, housekeeping and front office in accordance with established guest service and sustainability standards.

Essential Job Functions

• Train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
• Ensure quality standards of complimentary food service stations are maintained.
• Attend weekly meetings to ensure banquet event details are carried out in consistence with client requests.
• Assist Front Desk Manager & Front Office Supervisor in creating Front Office Schedule.
• Manage labor and food cost expenses to fit within budgets and/or updated forecasts.
• Receive and inspect food orders from third party catering company.
• Position will work shifts crossing over from Breakfast Attendant to Guest Service Agent.
• Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies.
• Work as Manager on Duty, when necessary.
• Follow sustainability guidelines and practices related to HHM's EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

Position Requirements

• High school diploma or equivalent.
• 1 to 2 years of related experience.

Work Environment and Context

• Work schedule varies and may include working on holidays and weekends.
• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.

Our company does not discriminate against its associates or applicants because of race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability or medical condition. Equal employment opportunity will be extended to all persons in all aspects of the employer-associate relationships, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall and termination. Every reasonable accommodation will be made for disabled associates.

Resumes and applications for employment will be evaluated on the basis of qualifications to meet the requirements of the position and ability to perform the requirements of the position.