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Electrical Program Manager
Cheyenne, WY
Job Description
Job DescriptionResponsibilities
Completes assigned preventative and corrective maintenance by utilizing appropriate resources effectively and balancing the customer requirements with the agreed upon strategies of the company.
Determines and facilitates the usages of resources, internal and external, required for the preventative and corrective maintenance.
Responsible for the successful management and completion of preventative and corrective maintenance.
Responsible for the definition of customer preventative and corrective maintenance requirements.
Own, manage and implement the preventative and corrective maintenance schedule as a management visibility tool, establish schedule to meet or exceed customer requirements.
Provide ongoing updates to internal team and customers regarding preventative and corrective maintenance status and progress.
Work to balance competing customer production priorities and negotiate compromises among preventative and corrective maintenance.
Ensure all preventative and corrective maintenance are performed safely and in accordance with the JLL Safety Policies/Procedures.
Oversee the document management process to ensure procedures and standards are established, maintained and performed.
Capture all customer impacting and non-customer impacting events in order to become more equipped to be proactive and preventative (Problem/Incident Management (PIM).
Ensure compliance by capturing and consolidating training into a single system and produce high level reporting.
Establish Key Performance Indicators, and Key Factors to be used in the Measurement and Verification Phase.
Diagnose and repair complex control systems malfunctions requiring extensive knowledge of a variety of electronic or digital controls systems and ability to test and write modifications in multiple languages of systems software.
Provide proposals for retrofits, upgrades and/or enhancements to existing equipment.
Client Relations
Responsible for ensuring high customer and employee satisfaction while maintaining profitability.
Document, manage and appropriately escalate preventative and corrective maintenance issues and concerns.
Communicate
Communicate with other JLL Departments to ensure agreements are successfully managed, opportunities are maximized, and customers are satisfied.
Evaluate industry standards as new standards emerge for best practices, and closely coordinate these potential opportunities with our clients and share all applicable information abroad.
Ability to clearly explain technical information internally and externally to the customer.
Other duties as assigned.
Qualifications
Must have demonstrated proficiency for all the responsibilities of a Critical Facilities Engineer.
Bachelor's Degree in Business, Facilities Management, Construction Management, Engineering or equivalent field of study or equivalent work experience required.
Five (5) years of experience in facility management or related field required.
Knowledge of Data Center Operations and System configurations required.
Five (5) years of experience in critical electrical industry preferred.
Professional affiliations preferred (24x7, IFMA, and Data Center Pulse).
Intermediate knowledge of Microsoft Office Suite - Word, Excel, Outlook and Visio required; working knowledge of SharePoint required.
Expert knowledge of Data Center Operations and System configurations required.
EPA Cert and contractor's license is a plus.
Knowledge of building infrastructure systems required.
Excellent written and verbal communication skills required.
Strong team building and training skills required.
Working knowledge of typical mechanical, electrical, plumbing, and life safety systems associated to Critical Environments preferred.
Physical Demands and Work Environment
Physical ability to walk job sites in uneven terrain.
Ability and willingness to work weekends, holidays, overtime as required, and be "on call" on a 24 x 7 basis for emergency situations.
Work in potentially hazardous environments with noise, moving parts, electrical and combustion equipment.
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
Completes assigned preventative and corrective maintenance by utilizing appropriate resources effectively and balancing the customer requirements with the agreed upon strategies of the company.
Determines and facilitates the usages of resources, internal and external, required for the preventative and corrective maintenance.
Responsible for the successful management and completion of preventative and corrective maintenance.
Responsible for the definition of customer preventative and corrective maintenance requirements.
Own, manage and implement the preventative and corrective maintenance schedule as a management visibility tool, establish schedule to meet or exceed customer requirements.
Provide ongoing updates to internal team and customers regarding preventative and corrective maintenance status and progress.
Work to balance competing customer production priorities and negotiate compromises among preventative and corrective maintenance.
Ensure all preventative and corrective maintenance are performed safely and in accordance with the JLL Safety Policies/Procedures.
Oversee the document management process to ensure procedures and standards are established, maintained and performed.
Capture all customer impacting and non-customer impacting events in order to become more equipped to be proactive and preventative (Problem/Incident Management (PIM).
Ensure compliance by capturing and consolidating training into a single system and produce high level reporting.
Establish Key Performance Indicators, and Key Factors to be used in the Measurement and Verification Phase.
Diagnose and repair complex control systems malfunctions requiring extensive knowledge of a variety of electronic or digital controls systems and ability to test and write modifications in multiple languages of systems software.
Provide proposals for retrofits, upgrades and/or enhancements to existing equipment.
Client Relations
Responsible for ensuring high customer and employee satisfaction while maintaining profitability.
Document, manage and appropriately escalate preventative and corrective maintenance issues and concerns.
Communicate
Communicate with other JLL Departments to ensure agreements are successfully managed, opportunities are maximized, and customers are satisfied.
Evaluate industry standards as new standards emerge for best practices, and closely coordinate these potential opportunities with our clients and share all applicable information abroad.
Ability to clearly explain technical information internally and externally to the customer.
Other duties as assigned.
Qualifications
Must have demonstrated proficiency for all the responsibilities of a Critical Facilities Engineer.
Bachelor's Degree in Business, Facilities Management, Construction Management, Engineering or equivalent field of study or equivalent work experience required.
Five (5) years of experience in facility management or related field required.
Knowledge of Data Center Operations and System configurations required.
Five (5) years of experience in critical electrical industry preferred.
Professional affiliations preferred (24x7, IFMA, and Data Center Pulse).
Intermediate knowledge of Microsoft Office Suite - Word, Excel, Outlook and Visio required; working knowledge of SharePoint required.
Expert knowledge of Data Center Operations and System configurations required.
EPA Cert and contractor's license is a plus.
Knowledge of building infrastructure systems required.
Excellent written and verbal communication skills required.
Strong team building and training skills required.
Working knowledge of typical mechanical, electrical, plumbing, and life safety systems associated to Critical Environments preferred.
Physical Demands and Work Environment
Physical ability to walk job sites in uneven terrain.
Ability and willingness to work weekends, holidays, overtime as required, and be "on call" on a 24 x 7 basis for emergency situations.
Work in potentially hazardous environments with noise, moving parts, electrical and combustion equipment.
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
5 years
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