Workforce Specialist is responsible for providing quality services to job seeking customers enrolled in program(s) at Arapahoe/Douglas Works! This includes creating, developing and implementing employment plans with customers and ensuring the customer is in compliance with the program(s).

Arapahoe/Douglas Works is a grant-funded organization that has been successfully operating for over 30 years. All positions are subject to grant funding availability.

• Manage and maintain customer caseload in conjunction with other team members based upon program demand, including accurately tracking of activities, services and expenses.
• Develop, create and facilitate program orientation, job readiness workshops and support groups.
• Provide one-on-one assessments to assess for barriers to employment.
• Provision of job coaching as it pertains to work history, education and interest, as well as job search navigation and counseling on labor market information.
• Regularly meets with customers to track and follow-up on progress.
• Maintains knowledge of all applicable Federal, State, and agency rules, regulations, policies, and guidelines.
• Ensures all services and activities are in compliance with all associated policies, regulations, and processes.
• Other duties as assigned.

• Initiative - must accurately identify internal and external customer needs. Maintains high level of productivity and self-direction.
• Knowledge/Technical Skills - must have adequate keyboarding, spelling/grammar and intermediate computer literacy. Will develop proficiency in use of office and program specific software. Must be proficient in laws, regulations and policies governing program(s). Must have working knowledge of career assessments, guidance and job search methods.
• Planning and Organizing - must have proficient calendaring, time management and prioritization skills.
• Communication - Demonstrate effective oral and written communication. Must be able to respond within one-business day to all voice mails and e-mails received.
• Judgement/Decision Making - Must make decisions congruent with program and agency agoals, laws, regulations, policies and guidelines.
• Interpersonal Communication - Communicates with all internal and external customers with professionalism, accountability, and integrity

Education and Experience:

B.A. or B.S. Degree in Social Work, Psychology, Sociology, Counseling, Human Services or related field

Or

AA, or two year certificate AND Two (2) years of experience working with economically, culturally or socially disadvantaged clients in the context of job counseling, vocational education, vocational or pre-employment assessment, Workforce Development, vocational rehabilitation or related field.

Or

High School Diploma or GED equivalent AND Two (2) years of specialized academic training in one of the above fields (60 academic credit hours or a combination of academic credit hours and specialized training equaling 200 classroom hours)

(Any equivalent combination of education and work experience that satisfy the requirements of the job may be sufficient).

Pre-Employment Additional Requirements:

• Must successfully pass pre-employment testing which includes an acceptable motor vehicle record (MVR), fingerprinting and background check.

• Work may be in-person and/or remote based on business need.
• Office locations may vary based on business need.

• Spends 50% of the time sitting and 50% of the time either standing or walking.
• Occasionally lifts, carries, pulls or pushes up to 20 lbs.
• Uses cart, dolly, or other equipment to carry in excess of 25 lbs.
• Occasionally climbs, stoops, kneels, balances, reaches, crawls and crouches while performing office or work duties.
• Verbal and auditory capacity enabling interpersonal communication through automated devices, such as telephones, radios, and similar; and in public meetings and personal interactions.
• Constant use of eye, hand and finger coordination enabling the use of automated office machinery or equipment.
• Visual capacity enabling constant use of computer or other work related equipment.