The Service Order Manager (SOM) shall have overall responsibility for developing and executing repair projects.

Responsibilities include:

• Managing the service order program; assisting in the development of scopes of work (SOWs); assessing engineering/technical requirements; developing cost estimates; soliciting proposals from subcontractors; and initiating service order work.
• The SOM shall be technically qualified in the field of Healthcare Facilities Management and Construction and shall have five (5) years' experience in health care construction, renovation, and maintenance and repair project management in a hospital environment, including the supervisory experience over a diversified workforce.
• The SOM shall be familiar with the various codes and standards applicable to the O&M tasks covered by the performance work statement, NFPA, EPA, and OSHA codes and standards and TJC for hospital accreditations.
• An ASHE CHFM, a Project Management Professional (PMP) or ASHE Certified Healthcare Constructor (CHC) certification for the SOM is desirable.
• The SOM shall be able to read, write, speak, and understand English.
• The SOM shall possess advanced knowledge and understanding of all aspects of medical facility repair, construction and facilities management to include the following disciplines:
  • mechanical
  • electrical
  • plumbing
  • communications
  • security systems
  • landscaping
• The SOM shall also have experience in the federal government design and construction management policies and procedures to include:
  • DoD MTF (medical treatment facility) design standards
  • bid preparation
  • bid solicitation
  • bid evaluation and selection
  • award
  • inspection
  • acceptance
  • project close-out

• Preferred - Certified Healthcare Constructor (CHC)
• Preferred - Project Management Professional (PMP)