Job Title: Trip Enrichment Specialist

Location: Remote

Hourly Compensation: $18.00/hr - $19.00/hr DOE

Essential Duties and Responsibilities:

• Work with patient records to improve data capture of demographic information to limit the number of unbillable trips and associated write-offs.
• Work to identify areas of improvement within the revenue cycle as a function of trip enrichment.
• Collaboratively create and work new processes that will enhance trip information and will yield improvement in overall revenue.
• Communicate with customers, including facilities and patients, to assist with trip enrichment.
• Assist with report review and quality assurance, as directed.
• Develop and sustain excellent working relationships with AMR professionals (e.g., Operations, Business Development, IT and Finance).

Minimum Qualifications:

Education/Licensing/Certification: High School diploma or GED required.

Experience: One (1) year work in AMR PODS preferred. Work with computer programs and software preferred; work with public preferred; experience in medical industry preferred; experience in ambulance industry preferred.

Knowledge and Skills:

• General knowledge of medical and insurance industry terminology preferred.
• Knowledge of Medicare and Medicaid guidelines related to ambulance billing preferred.
• Knowledge of HIPAA, Sarbanes-Oxley and other critical governmental regulations.
• Maintain working knowledge of various tools including but not limited to basic Microsoft Office software, QWERTY keyboard use, basic computer function required.
• Communicate clearly in English, both verbally and in writing, to convey information distinctly and concisely. Use appropriate grammar and punctuation in written documents.

Why Choose GMR? (GMR) and its family of solutions are dedicated to delivering compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. Here you'll embark in meaningful work that will make an impact on you and the customers we service. View our employees' stories on how we provide care to the world at

Learn how our are at the core of our services and vital to how we approach care and check out our comprehensive benefit options at .

The application window for this position is anticipated to close on 4/25/24

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing for individuals with a disability.

Check out our careers site to learn more about our comprehensive benefit options, which include medical, vision, dental, 401k, disability, FSA, HSA, EAP, vacation and paid time off.