Become A Scheduler for First Transit!

*$18.00 hourly + $1,000 New Hire Bonus!*

First things First: Who are we?

First Transit Inc. is a leading provider of public transportation contracting and management services. For over 60 years, we have supplied precision, efficiency, innovation, and all-around expertise to both public and private transportation systems. Today, we operate in 335 locations, carrying more than 350 million passengers annually throughout the United States in 39 states, Puerto Rico and Canada.

About the Position

This position is responsible for managing processes necessary to schedule and prepare/distribute next day manifests and other functions as defined below utilizing the RouteMatch Software application.

• Use scheduling software (RouteMatch Scheduling Engine, RSE) to produce and distribute manifests for next day trips as contractually required, seven days a week.
• Critically analyze daily schedules in support of on-time performance, efficient routing, and productivity objectives.
• Monitor demand throughout the day and adjust run times and breaks as needed. Communicate run time adjustments to service providers in timely manner.
• Run appropriate reports throughout the day and at the end of the day to check for issues and make necessary corrections.
• Maintain/update customer profile information in system and assist in managing standing order trips.
• Provide timely feedback to supervisor/manager on issues and recommendations for improvement.
• Perform other related duties as assigned.
• Position Hours: 9:30 to 20:30, four days a week
• Does require one weekend day
• This is a position that does require you to work in an office, not a WFH/Remote job

Qualifications

• One year of customer service or dispatch experience
• Knowledge of the greater Denver metro area or RTD service area.
• Experience with Windows and basic computer skills, ability to learn scheduling software
• Must be a strong team player
• Must possess excellent interpersonal skills, good problem solving and analytical skills necessary to gather and interpret data, have good organizational skills and be able to prioritize work.
• High School Diploma or GED

First for a Reason

Benefits

We offer $18.00 hourly and benefits including physical and mental health initiatives, medical/dental/vision, 401(k), and paid holiday/vacation.

• $1,000 NEW HIRE BONUS!

Diversity & Inclusion

Because we're stronger together, we aspire to have a culture where all people are First. We're committed to providing an inclusive and diverse working environment for everyone every day.

Professional Advancement

Start here. Go far. We believe in promoting from within, which means tremendous opportunities for you, thanks to our strong presence across North America. In addition, our 18-month Aspiring Manager Program prepares future leaders at First Transit.

Extensive Training

Build skills and knowledge in such areas as safety and security, injury prevention, technology and equipment, and job efficiency.

Community Service & Impact

Go where opportunity meets community. Our customers are at the heart of everything we do. As the face of First Transit and First Vehicle Services in your community, you'll have a positive impact on others.

Apply today and get your career on the road with First Transit!

We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce therefore all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. For candidates applying to positions in San Francisco or Los Angeles California, First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance or Los Angeles Fair Chance Ordinance. First is an equal opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all.