Start Date: End of May or early June

Schedule: Monday - Friday

Hours: 8am - 5pm

Job Purpose: Responsible for administrative support for the dental review team with some dental authorization review using eligibility and contract requirements.

Essential Job Responsibilities:

• Maintain accurate and detailed notes of provider phone calls, authorization status changes, and automated call logs and results in the company system.
• Contact provider offices to obtain additional information as needed.
• Administrative support for Dental Review processes, including pend processes, facility and date changes made to authorizations, assisting in creating Dental Review process documents.
• Handle any exceptions (incorrect fax number, fax system issues, etc.) individually to ensure correct delivery.
• Ensure any additional supporting information sent with appeals is attached to the appropriate authorization prior to review

Minimum Qualifications:

• Required Level of Education, Licenses, and/or Certificates
  • Pursuing an Associates or above Degree in Business or related field.
• Required Level of Experience
  • None.
• Required Knowledge, Skills, and Abilities
  • Computer literacy including Microsoft Office
  • Good communication skills.